Client Privacy & Communication Policy

 

Description of SMS Program/Service:

 

The Vrazalic Law Firm SMS program is designed solely for day-to-day communication with clients regarding their legal matters. Users will receive messages related to case updates, appointment reminders, document requests, or other relevant case-specific information. The service does not include marketing or promotional messages.

 

Type of Personal Information Collected: We collect the following personal information for the purpose of providing SMS communication services:

 

· Full Name

 

· Email Address

 

· Phone number

 

· Case-related details (e.g., case number, relevant deadlines, or appointment information)

 

Methods of Personal Data Collection:

 

Personal data is collected directly from clients through:

 

· Online intake forms submitted via our website or email

 

· In-person consultations

 

· Phone conversations with our team This information is gathered to ensure seamless communication and case management.

 

Purpose of Data Collection:

 

The primary purpose of data collection is to facilitate efficient and accurate communication regarding legal services. This includes:

 

· Providing updates on case progress

 

· Sending reminders for deadlines or appointments

 

· Requesting or confirming receipt of documents

 

· Addressing client inquiries related to their case

 

Data Storage and Security Measures:

 

User data is stored securely using encrypted systems that comply with industry-standard security protocols. Access to client information is restricted to authorized personnel only. Regular audits are conducted to ensure compliance with data protection regulations.

 

User Rights and Options:

 

Users have the following rights regarding their personal data:

 

· Access: Clients can request a copy of the personal information we have on file.

 

· Modification: Clients can update their information if it is inaccurate or incomplete.

 

· Deletion: Clients can request the removal of their personal information, subject to legal or regulatory requirements.

 

· Opt-Out: Clients can opt out of SMS communications at any time by replying “STOP” to any text message or contacting our office directly.

 

· For further assistance or to exercise these rights, users can contact us via phone at 415-249-2531 or email at neda@vrazaliclaw.com.

 

SMS Privacy Policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms and Conditions:

By texting START to 415-249-2531, you authorize Vrazalic Law Firm to send you text messages and notifications regarding your immigration cases, urgent matters, guidance or consulting calls, and updates. Message and data rates may apply, and message frequency may vary.
Reply STOP to unsubscribe from any message or HELP for assistance.